If you have a Site License or a Department License with the Integration Package, you are able to utilize external authentication to create your members’ accounts. This can significantly reduce the administrative work required of your Administrators. If you are using external authentication, you will not need to create accounts manually, and you can bypass this step. Click here to learn more.
If you’ll be creating accounts manually, start by clicking on the “Add Members” tab of the Manager.
When you click on the “Add Members” tab, you’ll automatically see the page for adding people individually.
Be sure to record the account information shown at the bottom of the confirmation page so that you have the member’s password. It will not be shown again.
You can create members’ accounts in bulk using a CSV file. After clicking on the “Add Members” tab, select “Bulk Add” just beneath it.
On this page, you’ll be able to download a sample CSV file. Open this file and fill the spreadsheet with your members’ information. Once you’ve created the file, save it and upload it using the blue “Upload” button.
Creating a CSV file
The sample CSV file available for download in the Manager already has the column headings in place, along with some sample information.
Enter the person’s real first name. This information is only visible to Administrators, so it’s important to enter the correct information.
Enter the person’s real last name. This information is only visible to Administrators, so it’s important to enter the correct information.
An Identity is the public name that appears next to the image that represents a user whenever he or she makes a comment. This name will be visible to anyone who can view a VoiceThread on which the user commented.
Enter the user’s full, valid email address.
The password needs to be at least 6 alphanumeric characters. Passwords are case-sensitive.
Enter “basic” for all Basic (student) accounts and “pro” for all Pro (instructor) accounts.
The label will be attached to a user’s account and can be used with the search/filter functions in the Overview area to find all people who share a label. You can then perform bulk actions such as adding them to a Group, removing them, or allocating resources like export credits and phone minutes. If you do use the label field, make sure your labels are unique. The more information you include, the more useful labels will be.
Uploading a CSV file
Once you’ve created and saved your CSV file:
If you add people who already have VoiceThread accounts under the email addresses you entered, then VoiceThread will need their permission before adding them to your license. You’ll know which users already have accounts because in the confirmation list you see after you add them, the password area will say “User has a password”. Their names in your list of members will be highlighted to indicate that their membership is pending, and you won’t be able to manage their accounts until they agree to join your license.
If these users have valid email addresses, they’ll receive email invitations. They can accept your invitation directly from that email. They will also receive an on-screen pop-up invitation to join your Organization the next time they sign into their accounts. This is how students who don’t have valid email addresses or who haven’t checked their email can accept your invitation.
After the person accepts your invitation, he will see an on-screen confirmation message. His account will be added to your license and upgraded immediately.